Civil Service Humanoids · Part of The Humanoid Group

About Civil Service Humanoids

Civil Service Humanoids reports on robots in public service: inspecting infrastructure, supporting emergency crews, cleaning cities and staffing service desks. The Humanoid Group publishes it for public-sector buyers.

Sources we rely on

Governing with Artificial Intelligence: The state of play and way forward in core government functions — OECD.
OECD review of 200 examples of AI use in core government functions, with the enablers and safeguards it recommends.
Guidelines for AI procurement — UK Government (Department for Science, Innovation and Technology).
UK guidance for public bodies buying AI systems, from planning and data checks to contract management.
Data protection impact assessments (DPIAs) — Information Commissioner's Office (UK).
When UK GDPR requires a DPIA, how to carry one out, and when to consult the regulator before processing.
Safe work in confined spaces (L101): Confined Spaces Regulations 1997, Approved Code of Practice and guidance — Health and Safety Executive (UK).
HSE's approved code of practice on confined spaces, with risk assessment advice and a decision flowchart.
Code of practice on litter and refuse — Department for Environment, Food & Rural Affairs (UK).
Statutory guidance for England setting cleanliness grades A to D, land zones and response times for duty bodies.
EN 301 549:2021 Accessibility requirements for ICT products and services — European Commission, AccessibleEU.
The European accessibility standard for ICT, covering hardware such as kiosks as well as software and web content.
Search and rescue upgrades through high-tech — CORDIS, European Commission.
Results of the EU CURSOR project, which built a robot and drone kit for finding people in collapsed buildings.

Infrastructure Inspection — Crawlers, climbers, drones and legged robots for sewers, tanks and buildings.
Emergency Response — Remote-operated robots that let responders assess and act at hazardous scenes from a distance.
Cleaning & Waste — Smart bins, fill-level sensors and autonomous cleaners for cleaner streets and smarter collection.
Public Service Desks — Service robots that greet visitors, answer questions and direct people in public buildings.
Public Robot Procurement — How procurement law shapes a public body's robot purchase, from supplier talks to choosing the winning bid.
Accessibility in Public Spaces — The accessibility duties that apply when robots work in public buildings and streets, and how to test them.
Transparency and Public Trust — How public bodies can publish what their robots and algorithms do, and involve residents before launch.
Railway and Metro Robots — Where drones, autonomous trolleys and robots inspect track, bridges and signalling on railways and metros.
Road Maintenance Robots — Robots that find road cracks, seal them before potholes form and lay traffic cones, and what to trial first.
Latest updates — Councils and agencies signed multi-year cleaning deals, proposed large sewer-inspection contracts and tried robots at service counters. These figures and updates show where public buyers are heading.
About us — What we cover, how we source every figure, and who publishes this site.

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